CoreELEC cannot see the HDD

Hello.
I searched various forums and found no answer. Maybe some of you had such a problem.

I purchased the X96 max plus. I installed CoreELEC on the SD card. The CoreELEC system starts up without a problem. After inserting the HDD into USB, the system does not see the disk in any slot. The HDD is in your pocket and has its own power supply. I have 2 flash drives which are visible. I took out the SD card, fired up the android system, turned on Kodi, the HDD via USB is visible and everything works.
Is there a setting in CoreELEC to make the HDD visible?

Please follow guidlines:
https://wiki.coreelec.org/coreelec:ce_support

Hello.
I went through all the procedures from the link above with no success
Unfortunately, the problem is in the HDD. I put another drive in my pocket and connected it to the X96 max + and it was detected right away.
I formatted this drive that was invisible and still not detected. I don’t waste my time trying to figure out what’s wrong with this drive.
Please close the topic.