No lossless audio - UGOOS AM6b+ & Samsung Q990D

I’ve just set up the Ugoos Am6b+ setup with CoreELEC, dolby vision is working perfeclty, but I can’t get any lossloss audio or dolby atmos to show on the soundbar using Plex. There are no codecs avaible to select in the Audio settings. If i change the audio output stream within Plex down to 5.1, it works fine, but lossless option/TrueHD option just doesn’t play and sound at all.

Any advice would be much appreciated, hopefully I have provided enough information.

  1. Device: Ugoos Am6b+
  2. CE version: 21.1.1-Omega
  3. Kodi Output Device: AML-AUGESOUND, HDMI
  4. Passthrough Output Device: AML-AUGESOUND, HDMI
  5. Passthrough Codecs: none are showing in Audio options
  6. AVR make and model: Samsung Q990D
  7. TV make and model: LG C2 77’
  8. AVR wiring configuration: device > soundbar > TV his eARC
  9. Audio codec with issues (include video details as well): Unable to get trueHD 7.1 or any lossless format
  10. TV HDMI configuration: HDMI Input Audio Format Bitstream
  11. Describe issue and what’s been tried so far: unable to get any lossless audio, only Dolby digital 5.1 and Dolby digital showing on soundbar
  12. HDMI Cable: HDMI 2.1

No logs no help.

https://wiki.coreelec.org/coreelec:ce_support

Fixed, settings was not set to advanced so couldn’t see the option to enable TrueHD pass through.

I’d suggest to the devs these options to tick pass through are shown by default, rather than having to be turned on specifically - I don’t feel like they are advanced options, especially if you’ve already ticked pass through on as an option

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.