Video (4k and FHD) freezing randomly

Hello guys!
I switched my old FHD TV to a LG 4k and was very pleased with the picture.
However when watching some videos, they freeze for a few seconds throughout the movie and the audio continues normally.

I did not make any configuration changes (only resolution to 3840x2160p 60).

Does anyone know how to solve?

the videos infos exemple
1080p
https://justpaste.it/4q04e
On old tv worked without problems

4k HDR
https://justpaste.it/7ii9w

This happens in any video.

I use hdmi cable 2.0 and the problematic CEC works well!

and sorry my english!

I see that your video are on a Nas, is the connection fast enough?
Which version of CE are you using?

1 Like

“NAS” is HDD USB 2.0, and never had this problem
i use the last oficial version, CE 9.2.1…my n2 is 4gb version

videos work normally via PC (samba LAN => PC => TV)

Have you tried changing the cache settings?

https://kodi.wiki/view/HOW-TO:Modify_the_video_cache

Create a file in userdata, name it advancedsettings.xml
Copy and paste say Example 4 in it. Save and reboot the device.

1 Like

I will try and then return!

thanks

I change the cache and…Don’t work!

freezes in exactly the same parts

:cold_sweat: :cold_sweat:

What program are you using to all this data of the video being played? Is this a program installed on CoreELEC or is this something you’re running from a computer?

It´s a program running on a personal computer
Mediainfo
https://mediaarea.net/en/MediaInfo

2 Likes

Yes, I have that program but I’m not getting all those details. Guess I have to go learn how to use it better…

Got it… changing the views now shows me all this info. Thanks.

Some help??
:cold_sweat: :cold_sweat: :cold_sweat: :cold_sweat:

I suppose you use an AVR, try to see if there is not a HDMI 1.4/2.0 option, try to desable ARC and CEC. Is it a fresh new install? Do you use passtrough? There is also a playback synchro option in Kodi https://kodi.wiki/view/Settings/Player/Videos

you can also try 59,94hz or other refreshing rates