Problem with SSH connection

I have a clean installation of CoreELEC 9.2.3 on a Meccol KM8. I have tried SSH (Putty / FileZilla) connections several times and always get an error (user authentication failure). Now I have a clean installation without any changes to the settings. I follow this procedure:

thank you for any advice

Be sure to use the proper ip/username/password to connect

Have the same box and no problem connecting with Putty v. 0.74 and WinSCP v.5.17 from Windows PC…

Did you enable ssh?

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