Ugoos SK4 - SoC S7D S905X5M-J

Help & Support Ugoos
88

TKS. no problem with usb? I have the AM9 Pro and usb cannot be used for CE

89

SK4 boots from USB perfectly

90

Thanks again. Will try.

91

Is there any difference between sk4 and sk4 pro in terms of codecs or hdr format support or I could buy the usual sk4 and it’ll be fine?

92

Is there any chance you managed to look at my logs? If you could I would really appreciate it. Any pointers or ideas on how to fix would be amazing.

If you want to see any other logs, with the Homatics working etc just let me know.

93

A post was merged into an existing topic: Ugoos AM9 Pro - SoC S6 S905X5-J

94

Sorry for the lack of communication, I have been away on holiday. I just tried the latest nightly and have the same issues. Can anybody take a look at this problem as it doesn’t look like it is going away? Happy to supply fresh logs if needed.

95

No idea what your original problem was, as the post appears to be deleted. Some issue with HDMI passthrough audio? All formats or just some?

96

The system crashes when playing HD audio files. It actually loses network connection which is odd, the old posts are still there from around a month ago. Initial responses were that it must be my set up as it’s working for other people, which I thought sounded right and just wanted some help tracking the issue down, but at this point I don’t believe it is as I have tried:

ORIGINAL CABLES

Homatics CE NE21 > Soundbar > TV :white_check_mark:

Homatics CE NE21 > TV > Soundbar :white_check_mark:

Homatics CE N022 > Soundbar > TV :white_check_mark:

Homatics CE N022 > TV > Soundbar :white_check_mark:

Homatics Android Kodi > Soundbar > TV :white_check_mark:

Homatics Android Kodi > TV > Soundbar :white_check_mark:

SK4 CE N022 > Soundbar > TV :cross_mark:

SK4 CE N022 > TV > Soundbar :cross_mark:

SK4 Android Kodi > Soundbar > TV :white_check_mark:

SK4 Android Kodi > TV > Soundbar :white_check_mark:

Then the cables were said to be the problem and I bought 2 new sets, different brands, and ran the same set ups and got the same results. It is ONLY CE22 on the SK4 that has the problem so I am now convinced it is NOT a problem with my set up. I have posted multiple logs for various setups as per the above to demonstrate the issue and the other setups not having any problems.

97

Sometimes logs not show anything and only real test do.

98

I understand.

Is there anything more I can do then to assist you guys in being able to diagnose the problem? If not then I have a box here of zero use to me, so would happily post it to you if that would enable you to tinker and have a look yourself? I am happy to do whatever it takes to help.

Thanks for the response.