Login problem with Tidal add-on

[jumperman]

Hi everyone, I have a beelink gt king (rev a) and I use the latest stable version of Coreelec.
I have a problem with the official Tidal add-on. I can’t log in because it says “authorization error”.
Searching the net I found this solution:
[https://forum.kodi.tv/showthread.php?tid=200555&pid=2587450&highlight=authorization+problem#pid2587450]
But for me it didn’t work (also because the post is old).

I tried to see the logs directly from the beelink but nothing is present. Where can I find them?
Thanks

[Portisch]

How to post debug logs

Since 17.08.2019 there is a a easy way to access debug information needed for the Team CoreELEC to collect information about the system and problems! Before posting a error Did you try a clean install? How the error can be reproduced? If your error is not solved by a clean install: Please follow this guide to retrieve a debug log of the system: Reboot your device, reproduce your issue and then follow the steps below. Settings CoreELEC System Upload latest ... [Post_log] You will get a h…

[jumperman]

Hy Portisch, Thank you for your support.
As I described in my previous post, my problem is related to the inability to pass the login phase in Tidal due to an authorization error for which the only reference I found was in another forum.
Before posting the log, I uninstalled the Tidal add-on (plugin.audio.wimp) and restarted kodi.
I reinstalled Tidal add-on from the official repositories and restarted kodi.
I entered my login credentials in the login settings of the add-on; after I tried to login but I get the usual “authorization error”
This is the link to my LOG. I think the section concerned is this:

Blockquote
2021-01-30 16:07:32.641 T:3625960320 ERROR: Traceback (most recent call last):
2021-01-30 16:07:32.641 T:3625960320 ERROR: File “/storage/.kodi/addons/plugin.audio.wimp/addon.py”, line 374, in
2021-01-30 16:07:32.641 T:3625960320 ERROR: plugin.run()
2021-01-30 16:07:32.642 T:3625960320 ERROR: File “/storage/.kodi/addons/script.module.routing/lib/routing.py”, line 130, in run
2021-01-30 16:07:32.642 T:3625960320 ERROR: self._dispatch(self.path)
2021-01-30 16:07:32.642 T:3625960320 ERROR: File “/storage/.kodi/addons/script.module.routing/lib/routing.py”, line 141, in _dispatch
2021-01-30 16:07:32.642 T:3625960320 ERROR: view_func(**kwargs)
2021-01-30 16:07:32.642 T:3625960320 ERROR: File “/storage/.kodi/addons/plugin.audio.wimp/addon.py”, line 339, in login
2021-01-30 16:07:32.642 T:3625960320 ERROR: if wimp.login(username, password):
2021-01-30 16:07:32.642 T:3625960320 ERROR: File “/storage/.kodi/addons/plugin.audio.wimp/lib/wimpy/wimpy.py”, line 69, in login
2021-01-30 16:07:32.643 T:3625960320 ERROR: r.raise_for_status()
2021-01-30 16:07:32.643 T:3625960320 ERROR: File “/storage/.kodi/addons/script.module.requests/lib/requests/models.py”, line 940, in raise_for_status
2021-01-30 16:07:32.643 T:3625960320 ERROR: raise HTTPError(http_error_msg, response=self)
2021-01-30 16:07:32.644 T:3625960320 ERROR: HTTPError: 403 Client Error: Forbidden for url: https://api.tidalhifi.com/v1/login/username?token=P5…
2021-01-30 16:07:32.717 T:3601941376 ERROR: GetDirectory - Error getting plugin://plugin.audio.wimp/login
2021-01-30 16:07:32.729 T:4065792592 ERROR: CGUIMediaWindow::GetDirectory(plugin://plugin.audio.wimp/login) failed
2021-01-30 16:07:40.960 T:4065792592 ERROR: Control 1000 in window 13001 has been asked to focus, but it can’t

[Portisch]

Like the log tells you 403 it’s something wrong with your credentials. Please check you token. I removed it in the log above.

Edit:
I found your used token here:

tidalapi — tidalapi 0.5.0 documentation

If it’s a “global” token maybe it got revoked?

[jumperman]

Thanks but I had already tried that token and it doesn’t work. The last documentation I found concerns the tidal api 0.7, I also tried with the token found in THIS documentation but it didn’t work.
I understand that there are different tidal add-ons for different platforms, but I have seen that the file script is completely different in this latest version.
I’m not absolutely familiar with programming, but what do you think if I modify the file as per the latest documentation?

[jaledger]

Hi jumperman,

Did you have any luck with finding a solution / workaround for this problem?

I have a Nvidia Shield TV 2017 and I’m having exactly the same problem even though the login works on a web browser.

Thanks