Plex add on crashing Kodi

The official Plex add-on is crashing Kodi. I’m making an assumption that it’s OpenELEC related as I dont see any such issue on the plex github project.

Basically randomly the UI freezes and Kodi then restarts after about 20 seconds. Looks like Kodi suffers a Segfault.

Hardware: X96MAX 2GB. Latest stable, 9.2.1.

Using host libthread_db library "/usr/lib/libthread_db.so.1".
Core was generated by `/usr/lib/kodi/kodi.bin --standalone -fs'.
Program terminated with signal SIGSEGV, Segmentation fault.

It seems to be OK in 1080, but seems to be a problem on 4K. Perhaps scaling causes an issue?

This is a CoreElec forum.
Asuming you are actually referring to a CoreElec installation, here you will find some helpful tips on how to do a little legwork for yourself when you suspect there may be an issue / bug to report. :+1:

Oh yeah, CoreELEC, force of habit. Will follow those steps

Here you go:

http://ix.io/269n
http://ix.io/269m

This is a fresh install, Change res to 4k, and install plex client(from official repo) and set it up.

Play a few vids, when try to navigate some menus and BOOM.

Pity, it’s the only thing that’s spoiling ths setup. If you need any more info let me know.

Please read

2020-01-01 22:41:12.443 T:4060504080  NOTICE: Whitelist search for: width: 706, height: 480, fps: 23.976, 3D: false
2020-01-01 22:41:12.443 T:4060504080  NOTICE: Display resolution ADJUST : 4096x2160 @ 23.98 - Full Screen (39) (weight: 0.093)

Thanks for the tip, but after changing to 3840x2160 the problem persists.

Seems to be always after

2 00:07:27.172 T:3521115008   DEBUG: Thread Timer 3521115008 terminating
2020-01-02 00:07:27.207 T:4066508816   DEBUG: Keyboard: scancode: 0x01, sym: 0x001b, unicode: 0x001b, modifier: 0x0
2020-01-02 00:07:27.208 T:4066508816   DEBUG: HandleKey: escape (0xf01b) pressed, action is Back
2020-01-02 00:07:27.310 T:4066508816   DEBUG: Activating window ID: 13003
2020-01-02 00:07:27.310 T:4066508816   DEBUG: ------ Window Deinit (/storage/.kodi/addons/script.plex/resources/skins/Main/1080i/script-plex-posters.xml) ------
2020-01-02 00:07:27.310 T:4066508816   DEBUG: ------ Window Init (/storage/.kodi/addons/script.plex/resources/skins/Main/1080i/script-plex-blank.xml) ------

Tried Disabling CEC and GUI sounds. Still the same.

Use PlexKodiConnect instead of Plex add-on, much better.

Yeah, I tried that, but the size of my library took hours to sync, and content was missing, and it seems very buggy to me.

I’m gonna try the nightly of CoreELEC see I can still see this SIGSEGV.

Yea, nightly is reproducible also :frowning:

Anyone any ideas?